Location: Apex Open MRI – 1620 McClelland Ave, Laredo, TX

Employment Type: Full-Time

Compensation: $18–$20/hr (commensurate with experience)

Apex Open MRI is the peak in diagnostic imaging . We serve our community with high-quality imaging, compassionate care, and rapid turnaround times. Our team operates on core values of professionalism, communication, respect, efficiency and excellence.

We are seeking a detail-oriented and motivated Assistant Office Manager to help lead our front office team. This role supports the Office Manager in supervising staff, delegating tasks, maintaining smooth patient flow, and ensuring productivity and outstanding customer service for all patients, individuals and professional partners involved in patient care.

• Assist in overseeing and supporting daily front office operations
• Maintain positive, productive and professional work environment
• Delegate responsibilities to support efficiency across shifts
• Coordinate patient check-in/check-out, scheduling, and appointment management
• Verify insurance eligibility and benefits
• Provide support to patients via phone, email, and in person
• Ensure compliance with HIPAA and clinic procedures
• Serve as a liaison between staff and management
• Coordinate internal staff activities to promote morale and teamwork
• Refill and maintain patient amenities station
• Assist in addressing patient concerns or operational issues as they arise

• High school diploma or GED required; associate’s or bachelor’s degree preferred
• At least 1 year of experience in a medical office front desk setting
• Prior supervisory experience is a plus
• Bilingual (English/Spanish) strongly preferred
• Strong interpersonal and communication skills
• Familiarity with medical office software (AdvancedMD experience a plus)
• Must be organized, reliable, and flexible
• Must be available to work Saturdays as needed
• Willingness to learn and grow with the team

• Full-time with opportunities for overtime
• Monday to Friday with preference for candidates available up to 8 PM
• Saturday availability required on an as-needed basis