Job Description

Position Purpose:

The Entry Writer is responsible for coordination of the documentation required by US Customs and Border Protection for entry of goods into the US on behalf of importers.

Responsible for main tasks:

• Impeccable customer service.
• Maintain and keep current customs compliance documentation.
• Process documents through the Company’s ABI system, obtaining Customs release and other government agency releases as appropriate.
• Review and monitor all Customs rejections, requests for information for clients and any other government agency, and other correspondence.
• Work closely with other departments to deliver high level of service to customers.
• Perform other duties as assigned.
• Resolves discrepancies, while keeping record of discrepancies via the Innovations and Incidents Management (IIM) to ensure compliance.
• Adhere to the minimum standard to which Rohlig USA is committed (Quality ISO 9001:2015, Environmental ISO 14001:2015).

Required skills and qualification/ education/ studies:

• Ability to work with demanding deadlines
• Essentially 2 years brokerage experience
• Excellent communication skills, both verbal and written
• Ability to work independently as well as part of a team
• Must be detail oriented, thorough and accurate and have the ability to efficiently solve problems
• Knowledge of domestic and international geography including countries, major cities and ocean ports along with basic knowledge of U.S. Regulatory Laws preferred
• Ability to establish priorities and accomplish multiple tasks, must be organized
• Strong PC skills
• Proven analytical and problem solving skills
• Work effectively via phone, fax, e-mail. Good planning and organization skills; ability to multitask and be a self-starter
• Basic knowledge of INCO terms, the Harmonized Tariff Schedule, Customs regulations and other government agency requirements

Benefits:

At Röhlig, we believe in supporting our employees' well-being, growth, and work-life balance. That’s why we offer a competitive benefits package designed to empower you both personally and professionally:

• Comprehensive Medical, Dental, and Vision Insurance – Keeping you and your family healthy is our priority.
• 401(k) Plan with Company Match – We’re invested in your future and help you save for retirement.
• Generous Paid Time Off (PTO) – Whether you’re planning a vacation, taking care of personal needs, or just need a mental health day, we’ve got you covered.
• Supportive Work Environment – From career development opportunities to a collaborative culture, we ensure you feel valued every step of the way.

If you’re looking for a workplace where your contributions matter and your well-being is supported, we’d love to have you on board.

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