Job Description

Dining Services Director,  Full-Time, Salaried, Exempt

Compensation commensurate to experience

The Mayflower at Winter Park  offers distinctive living for our senior residents. To accomplish this, our leadership and team members are essential in maintaining the standard of excellence in all aspects of our community.

From compassionate nurses to talented chefs, every team member is valued, and we strive to hire only the best candidates for our incredible residents.

Our Excellent Benefits Program includes:

• Medical, Dental and Vision Insurance Company Paid Plan available to cover premium for employee, spouse and dependent(s). Additional plans are available at a reduced premium.
• Company Paid Life and AD&D Insurance
• Company Paid Long Term Disability (LTD) Insurance
• Cellphone Reimbursement
• Supplemental Voluntary Life Insurance for Employee, Spouse and Children; supplemental benefit options available at employee cost
• Paid Time Off and Paid Holidays
• 403(b) Retirement Plan with Company Match*
• Free Freshly Prepared Meals for You to Enjoy Daily

*See HR for details.

Position Overview: We are seeking a dynamic and innovative Director of Dining Services to lead and manage our culinary operations, ensuring an exceptional dining experience for all residents. The Director will oversee the daily operations of the dining areas, including kitchen and staff management, and will be responsible for maintaining high-quality standards, fostering a culture of hospitality, and delivering innovative culinary experiences. This leadership role offers the opportunity to create an environment where residents feel valued and delighted with every meal, surpassing their expectations.

If you are a visionary leader with a passion for delivering world-class dining experiences and have a proven track record in managing teams and operations, we encourage you to apply and help shape the future of dining services in a caring, resident-centered environment.

Key Responsibilities:

• Lead and manage all Dining Services venues across the campus, ensuring that residents are provided with high-quality, nutritious, and delicious meals that enhance their overall experience.
• Develop and execute innovative dining programs, events and menus that meet the diverse needs and preferences of our residents while staying current with culinary trends.
• Ensure proper staffing levels, manage the hiring, training, and ongoing development of Dining Services team members to create an engaged, skilled, and collaborative environment.
• Maintain the highest food safety and sanitation standards in all kitchen and dining areas.
• Work within budgetary guidelines, manage departmental costs, forecast future needs, and maximize efficiency without compromising quality.
• Collaborate with other departments to enhance the overall resident experience, ensuring seamless dining service and exceptional customer experiences.
• Establish and monitor key performance indicators to ensure the quality, efficiency, and satisfaction of dining services.
• Foster a culture of hospitality, focusing on creating memorable experiences for residents through personalized service and innovative culinary offerings.

Desired Skills & Qualifications:

• Proven experience in dining services management, preferably within a club, resort or senior living environment.
• A passion for hospitality and creating exceptional dining experiences.
• Strong leadership skills with the ability to motivate and inspire a team.
• Experience in budget management, forecasting, and cost control.
• Excellent communication and interpersonal skills, with a focus on collaboration and customer satisfaction.
• Creativity and a forward-thinking approach to culinary offerings and dining programs.

Education and Experience:

• Bachelor’s degree in Food Service Management, Culinary Arts or related field; or Associate’s degree plus five years of directly related experience- preferred
• Direct food service operational management experience in a fine dining / hotel / country club setting - preferred
• Experience managing multi-site dining venues and working with point-of-sale system preferred.
• Certified as a Dietary Manager preferred.
• Experience with state, federal and local regulatory agency inspections
• Excellent knowledge of food and catering trends with a focus on quality, production, sanitation, food cost controls, and presentation
• Excellent customer services skills
• Experience with P&L accountability- highly desirable
• ServSafe® certified

The Mayflower, an Equal Opportunity Employer, values the diversity of our team in delivering a world class resident experience.

Job description available upon request.

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