Job Description

Position Title: General Manager – Building Services (HVAC | Electrical | Plumbing)

Location: Charlottesville, VA

Summary

Our client is seeking an experienced General Manager to lead its growing Building Services operation. This role drives safety culture, operational excellence, and financial performance while leading high-performing teams across HVAC, electrical, and plumbing services . The General Manager will inspire teams, ensure exceptional service delivery , build strong customer relationships, and manage resources, assets, and compliance.

The ideal candidate has proven leadership in building systems operations, a track record of growing contracts, developing talent, and achieving results in a service-focused environment . A proven history of service leadership with a blend of operations and sales experience is desired.

Core Values

This position will operate in line with our client’s values:

• Safety: Injury prevention and proactive risk management.
• Integrity: Honest and transparent communication.
• Empathy: Respect for customers and teammates.
• Urgency: Timely, decisive action without compromising safety.

Key Responsibilities

• Lead with a growth mindset to identify and capitalize on new business opportunities.
• Act as a cultural ambassador , fostering engagement, alignment, and excellence.
• Promote a safety-first culture with hazard prevention and compliance oversight.
• Direct recruiting, onboarding, and career development in partnership with Talent Acquisition .
• Oversee structured training programs, apprenticeships, and professional development .
• Drive customer satisfaction, service renewals, and contract growth .
• Collaborate with sales and project teams to ensure financial consistency.
• Lead business planning, budgeting, and capital expenditure strategies .
• Monitor and optimize financial performance, labor costs, and resource utilization .
• Manage project execution to exceed estimates and customer expectations.
• Ensure quality control, process improvement, and compliance with industry standards .

Requirements

• Bachelor’s degree in Mechanical or Electrical Engineering (preferred) or related field.
• 10+ years of leadership in building services operations, maintenance management, or service project sales ; OR 15+ years without a degree.
• In-depth expertise in HVAC, electrical, and plumbing systems , lifecycle cost management, and performance optimization.
• Strong knowledge of compliance standards (OSHA, NFPA, ASHRAE).
• Advanced skills in budgeting, service delivery models, and facility management .
• Exceptional leadership, communication, and talent management skills.
• Proficiency in Microsoft Office (Excel, Word, PowerPoint, Outlook).

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