Job Description

Diabetes and Endocrine Specialists is a medical practice dedicated to the care for people with endocrine disorders, with locations in La Jolla, La Mesa, and Poway. For more than 30 years, our practice has been striving to offer cutting-edge, yet compassionate care in a family-like setting to all of our patients.

We are now seeking a full-time Medical Office Manager to join our team in La Jolla. The ideal candidate will have a strong background in managing daily operations of a medical office, and a genuine passion for working with patients, providing excellent care, and building relationships. The position will be responsible for managing the day-to-day operations of the medical office and the staff.

Duties and Responsibilities

• Oversees the day-to-day operations of the office, including scheduling, insurance and eligibility verification, referral management, training and managing staff and evaluating staff performance.
• Oversees optimal patient care and clinic flow so that clinical schedules are optimized.
• Supports staff, as necessary, to achieve daily and weekly goals.
• Handles patient complaints and resolves issues in a timely and professional manner.
• Coordinates patient care with other medical staff members to ensure quality patient care and manages patient billing.
• Maintains a clean and organized medical office environment.
• Ensures that all administrative duties are handled appropriately and in a timely manner.
• Ensures compliance with HIPPA and OSHA guidelines at all times.
• Establishes office policies and procedures.
• Keeps inventory of necessary office supplies and orders office and medical supplies while keeping budgetary issues in mind.
• Works with vendors to maintain and purchase consumables and equipment for the practice.
• Has a good understanding of payers (commercial, Medicare, IPAs) and works with payers and plans to ensure safe and smooth information exchange.
• Serves as hub for our patients and make sure they are treated like family.

The successful candidate will possess experience in an outpatient setting, ideally with a background in specialty care. This is a full-time position that will require regular attendance at work, as well as flexibility to work remotely. Part-time can be discussed, also. This position requires a candidate who has significant prior experience managing a medical office. Unfortunately, managerial experience accumulated in other industries (even pharmacy) is not sufficient for this position.

Payrates outside of the posted bracket can be discussed for highly qualified individuals.

Job Types: Full-time, Part-time, Contract

Pay: $28.00 - $45.00 per hour

Expected hours: 20 – 40 per week

Benefits:

• 401(k)
• 401(k) matching
• Flexible schedule
• Health insurance
• Paid time off
• Professional development assistance

Schedule:

• 8 hour shift
• Monday to Friday
• No nights
• No weekends

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