Job Description

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Outside Sale B2C - Design Consultant

We are Coastal Pools

Coastal Pools is one of the area’s leading custom pool builders, dedicated to making an impact and creating an extraordinary experience for our customers by building quality pools and providing exceptional customer service, giving back to the communities in which we work and live in, and fostering a culture of opportunity and growth for our Associates throughout their career. Coastal Pools has been recognized as 2025 Best of Annapolis and Eastern Shore and consistently ranked among the top Pool Builders in the area.

Job Overview

A Sales/Design Consultant is responsible for selling and designing swimming pools to potential customers. This role requires a combination of excellent communication skills, product knowledge, proficiency in structure studios and the ability to understand customer needs. 

Customer Interaction:

• Engage with potential customers in person, over the phone, or via email to understand their pool-related needs. 
• Answer customer inquiries and provide detailed information about available pool options, features, and pricing. 
• Address customer concerns and objections, demonstrating problem-solving skills. 
• Meet with clients to understand their preferences, requirements, and budget constraints. 
• Gather information on the site, including topography, existing structures, and utility considerations. 

Conceptualization and Design:

• Develop creative and innovative pool design concepts that align with client preferences and site constraints. 
• Utilize design software and tools to create detailed 2D and 3D renderings of proposed pool designs. 
• Integrate landscaping and hardscaping elements to enhance the overall pool environment. 
• Incorporate client feedback into design revisions as needed. 

Collaboration:

• Coordinate with architects, engineers, and other professionals to ensure seamless integration of pool designs into the overall project. 
• Work closely with construction teams to address technical and logistical considerations during the design phase. 
• Collaborate with other departments, such as production and service, to ensure a seamless customer experience. 
• Communicate customer expectations and specifications to relevant teams. 

Trends and Innovation:

• Stay abreast of industry trends, emerging technologies, and innovative design concepts. 
• Demonstrate a comprehensive understanding of different types of pools, accessories, and maintenance products. 
• Provide expert advice on pool design, construction, and maintenance. 
• Integrate new and creative ideas into pool designs to offer unique and cutting-edge solutions. 

Sales Presentations:

• Create and deliver compelling sales presentations to showcase the benefits of specific pool products or services. 
• Customize presentations based on customer preferences, needs, and budget constraints. 
• Highlight unique selling points and competitive advantages of the offered pool solutions. 

Quoting and Proposal Generation:

• Prepare accurate and detailed quotes for pool installations, including all relevant costs. 
• Work closely with the customer to tailor proposals to their specific requirements. 
• Clearly articulate the value proposition of the offered pool solutions.

Lead Management: 

• Manage and prioritize leads effectively to maximize sales opportunities. 
• Follow up with potential customers to nurture relationships and guide them through the sales process. 
• Maintain detailed records of customer interactions and sales activities. 

Networking:

• Attend industry events, trade shows, and community gatherings to network and generate leads. 
• Build and maintain relationships with key stakeholders in the pool and construction industries. 

Sales Targets:

• Achieve sales targets and goals within specified time frames. 
• Continuously evaluate and improve sales strategies to enhance overall performance. 

Regulatory Compliance:

• Stay informed about local building codes, safety regulations, and environmental considerations relevant to pool construction. 
• Ensure that pool designs comply with all necessary regulations and obtain required permits. 
• Gather all necessary documentation for permit applications. 
• Complete and submit permit applications in a timely manner. 
• Ensure accuracy and completeness of application materials. 

Qualifications:

• Proven experience in sales/design in the pool industry preferred. 
• Strong communication, negotiation, and interpersonal skills. 
• Knowledge of pool design, pool construction methods, equipment, and maintenance is preferred. 
• Excellent organizational and time management skills. 
• Valid driver's license and any required certifications. 
• Proficiency in software such as AutoCAD, Structure Studios, and JobTread. 
• Ability to work collaboratively with cross-functional teams. 
• Detail-oriented and capable of managing multiple projects simultaneously. 
• Familiarity with local building codes and regulations related to pool construction. 

What Coastal Pools Offers You

• Competitive base salary with competitive commission structure to achieve up to $200K+
• Company vehicle
• Company phone
• Fuel and EZ Pass
• High end laptop for 3D rendering
• High quality uniforms
• Amazing new headquarters and design studio in Grasonville, MD
• Relocation and growth opportunities
• 401(k)
• Dental insurance
• Vision insurance
• Health insurance
• 10 Days PTO after 90 days – Accrual System
• 15 Days PTO Max
• Additional 8 Paid Holidays

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