Job Description

Position Title: Office Services Associate

Location: Boston, MA

Job Type: Full-Time

Pay Rate: $23.00/hour

Shift: Monday–Friday, 8:00 AM – 5:00 PM/ 8:30am - 5:30pm

Job Summary

We are seeking a dependable, professional, and highly organized Office Services Associate to support daily business operations at our Boston, MA client site. This position plays a key role in ensuring smooth office operations, exceptional client service, and a polished, welcoming workplace experience.

The ideal candidate will be detail-oriented, adaptable, and comfortable handling a variety of administrative, facilities, and hospitality tasks in a fast-paced corporate environment.

Key Responsibilities

Reception & Front Desk Support

• Serve as the first point of contact for clients and visitors, providing a warm, professional welcome.
• Manage visitor registration, issue badges, and maintain accurate logs.
• Answer and direct phone calls, take messages, and assist with inquiries promptly and courteously.
• Maintain a clean, organized, and professional reception area.

Conference Services & Hospitality

• Coordinate setup and breakdown of conference rooms, including furniture arrangement and AV equipment.
• Organize catering deliveries, set up refreshments, and ensure meeting spaces are clean and guest-ready.
• Monitor meetings to provide in-room support such as lighting, temperature, or AV adjustments.

Mailroom & Shipping Support

• Receive, sort, and distribute incoming mail and packages throughout the office.
• Prepare and process outgoing shipments via postal and courier services.
• Maintain mail logs and ensure mailroom organization and cleanliness.

Administrative & Inventory Management

• Support office teams with clerical tasks such as data entry, filing, scanning, and supply ordering.
• Monitor and replenish office and hospitality supplies to ensure consistent availability.
• Maintain accurate records and assist with basic reporting as needed.
• Handle sensitive and confidential documents with discretion.

Facilities & General Support

• Perform light facilities tasks such as restocking supplies, coordinating maintenance requests, and assisting with workstation setups.
• Conduct regular walk-throughs to ensure common areas are clean, functional, and well-maintained.
• Collaborate with vendors and building management as needed to support daily operations.

Print & Copy Center Support

• Operate high-volume printers, copiers, and binding equipment for client or internal print jobs.
• Review print requests for accuracy and ensure high-quality output.
• Perform light maintenance on print equipment (replacing toner, clearing jams, etc.).

Qualifications

• 2–3 years of experience in office support, facilities, hospitality, or administrative services (corporate or legal setting preferred).
• Proficiency in Microsoft Office Suite and general office technology (copiers, phone systems, mail tracking tools, etc.).
• Excellent customer service and communication skills with a professional, client-first attitude.
• Highly organized, dependable, and able to manage multiple priorities effectively.
• Ability to lift up to 50 lbs and remain on your feet for extended periods.
• Demonstrated discretion and confidentiality in handling sensitive information.

Core Competencies

• Client-Focused: Anticipates and meets client needs with professionalism and care.
• Dependable & Punctual: Reliable and consistent in attendance and performance.
• Adaptable: Comfortable handling a variety of tasks in a changing environment.
• Detail-Oriented: Maintains accuracy and quality in all responsibilities.
• Team-Oriented: Works collaboratively and communicates effectively with colleagues.
• Professional Presence: Represents the company with polish and positivity.

Equal Employment Opportunity

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or any other characteristic protected by law.

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