Job Description

ACRT Services, Inc.

About the Role

The Sales Administrator provides critical support to the sales team through pre-sales activities, prospect research, and coordination of business development initiatives. This position will manage administrative tasks, streamline processes, and ensure seamless communication between departments. This role is essential for maintaining a high-functioning sales operation and delivering exceptional customer service.

What You’ll Do

Pre-Sales Prospecting:

• Research and identify potential business opportunities and target accounts using market research tools and databases
• Develop and maintain a robust pipeline of qualified leads through various prospecting methods
• Create and maintain detailed prospect profiles and account research documents
• Qualify initial leads through preliminary outreach and discovery calls

Sales Support:

• Assist the sales team with the preparation of proposals and presentations; manage and schedule pre-bid and project kick-off meetings
• Create or map all RFPs utilizing the proposal management tool, RFPIO
• Distribute and track potential leads for the sales team
• Maintain and update customer and sales data in the CRM system.
• Cold calling potential customers for potential leads
• Monitor industry trends and competitor activities to identify new opportunities

Administrative Duties:

• Handle correspondence, schedule meetings, and manage calendars for the sales team; coordinate and schedule meetings between Business Development Managers and prospective clients
• Coordinate travel arrangements and ensure timely travel approvals for the sales team.
• Monitor sales inventory and ensure timely delivery of supplies to events for the sales team
• Prepare weekly and monthly reports on subjects including but not limited to prospecting activities and pipeline metrics

Process Optimization:

• Identify opportunities to improve sales processes and workflows.
• Implement and maintain systems to enhance efficiency and productivity.

Cross-Functional Collaboration:

• Work closely with marketing, operations, and finance teams to align objectives and ensure consistency.
• Support coordination of promotional campaigns and events.

About You

Must haves:

• Education: Bachelor’s Degree
• Experience: 1 to 2 years of B2B sales or Sales Support/Administration

Nice to haves:

• Education: Bachelor’s degree in Sales, Business, or Communications
• Experience: 2+ years of B2B sales or Sales Support/Administration

Your Skills:

• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).
• Familiarity with CRM software (e.g., Salesforce, HubSpot) and other sales enablement tools, such as sales automation platforms
• Experience with market research tools and databases.
• Strong organizational and multitasking abilities with exceptional attention to detail.
• Excellent written and verbal communication skills, including a professional phone and email etiquette.
• Ability to prioritize and manage multiple projects under tight deadlines.
• Strong problem-solving and critical-thinking skills.
• High level of discretion and professionalism when handling sensitive information.
• Adaptability to fast-paced environments and willingness to learn new technologies.
• Proactive mindset with the ability to anticipate needs and act accordingly.
• Proven experience in B2B sales, lead qualification, or inside sales environments.
• Skilled in coordinating meetings, managing calendars, and supporting sales teams.
• Strong analytical abilities, with experience in data analysis and reporting.

Benefits

Health and Safety

• Group health plans including medical/prescription, dental, vision and a variety of other coverage options
• Company paid group life insurance, accidental death & dismemberment insurance, short and long term disability
• Flexible Spending Accounts or an option for a Health Saving Account with company match
• Company paid Employee Assistance Program (EAP) for all employees and eligible family members

Retirement

• Automatic enrollment in the Employee Stock Ownership Plan (ESOP) at no cost
• Roth or Traditional 401(k) Retirement plan with company match

Time Off

• Paid Vacation and Sick Time
• Paid Holidays including the day after Thanksgiving and Christmas Eve
• Veterans Day paid time off for our veterans

Perks

• Company paid cellphone or mobile allowance
• Tuition reimbursement program
• We believe in being comfortable at work. ACRT Services has a business casual dress environment that allows you to wear jeans!

Where We Work

At ACRT Services we prefer in-person employee interaction and we rely on collaboration among groups to be successful and agile, which means we expect work in the office to continue as an important part of our company culture and a key to employee success. This position is an in-person role, meaning employees will be required to come into the Stow, Ohio office on a weekly or as needed basis.

We are an Equal Employment/Affirmative Action employer. We do not discriminate in hiring on the basis of sex, gender identity, sexual orientation, race, color, religious creed, national origin, physical or mental disability, protected Veteran status, or any other characteristic protected by federal, state, or local law. If you need a reasonable accommodation for any part of the employment process, please contact us by email at hr@acrtinc.com and let us know the nature of your request and your contact information. Requests for accommodation will be considered on a case-by-case basis. Please note that only inquiries concerning a request for reasonable accommodation will be responded to from this e-mail address.

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