Solutions Engineer Job at Rec Gen, Alameda, CA

QXZTSkVJMGJDZldkQ3hzc2VNZCtmWGR0dXc9PQ==
  • Rec Gen
  • Alameda, CA

Job Description

Customer Solutions Engineer — San Francisco (Onsite)

$110K – $165K + Equity | Full-Time | Visa Sponsorship Available

I’m partnering with one of the fastest-growing SaaS companies in the Construction Tech space to hire a high-impact Customer Solutions Engineer.

They’re profitable, scaling rapidly, backed by top-tier investors, and building mission-critical data infrastructure for one of the world’s largest industries. The team is small, elite, and growing quickly and this hire is directly tied to revenue growth.

This is not a “corporate CSM” role. It is a hybrid between:

Customer Success

Implementation

Solutions Engineering

Sales Engineering

Product feedback loop

You’ll work directly with customers 1:1, own onboarding end-to-end, help run demos, configure the product to fit complex workflows, manage multiple projects simultaneously, and help shape how this function scales over the next 12–24 months.

You’ll be working closely with founders, product, engineering, and senior stakeholders at customer organizations. Expect real responsibility, fast learning, and meaningful ownership.

What you’ll do

• Lead discovery conversations and product demos

• Own onboarding from start to finish, becoming the primary customer contact

• Configure the platform to fit customer use cases

• Train users and ensure adoption

• Troubleshoot issues with structured, methodical problem-solving

• Manage multiple customer implementations in parallel

• Feed product insights back into engineering

• Help build repeatable processes that scale

We’re looking for

• 1–6 years in a customer-facing role (CS, Solutions, Implementation, Pre-Sales, Consulting)

• Experience in SaaS or a top consulting / professional services environment

• Strong structured problem-solving mindset

• Excellent communication

• Detail-oriented and highly organized

• Eager to learn a complex product and operate in a fast-moving environment

Nice to have

• Experience with SaaS implementations

• Exposure to APIs, SQL, or data workflows

• Construction or accounting familiarity

📍 This role is in-person in San Francisco (Great relocation support available)

🌎 Visa sponsorship available

If this sounds interesting, share your resume.

Job Tags

Full time, Visa sponsorship, Relocation package,

Similar Jobs

Founding Farmers Restaurant Group

Catering Sales Assistant Job at Founding Farmers Restaurant Group

CATERING SALES ASSISTANT Our Catering Sales Assistant is an organized, detail-oriented hospitality professional who plays a critical role in supporting our Catering and Events Sales Team. This role serves as a key point of contact for clients and internal stakeholders...

Fourth Floor

Junior Account Executive - Walmart Job at Fourth Floor

 ...Our client, an apparel company, is looking for a Junior Account Executive to join their team in NYC! Responsibilities Support account management for Walmart and Walmart.com, including line sheets, item setup, and buyer communications. Track purchase orders, replenishment... 

Quality Temp Staffing | Medical Staffing Specialists

Laboratory Assistant Job at Quality Temp Staffing | Medical Staffing Specialists

About Quality Temp Staffing Quality Temp Staffing is a family-owned, small business. We are proudly Latino and veteran-owned, built on the belief that we work to live, not live to work. For over 35 years, weve proudly served Los Angeles County, committed to our...

Mack Global

Catholic Religious Life Coordinator Job at Mack Global

 ...Catholic Religious Life Coordinator- $18.00- $20.00 per hour (working 15 hours per week) Fort Hood, TX The Role Are you experienced in coordinating faith-based activities while keeping detailed records and clear communications? Do you enjoy organising events,... 

Liberty Ready Mix

Ready Mix Truck Driver Job at Liberty Ready Mix

 ...Liberty Ready Mix is looking for service-focused drivers to join our concrete mixer truck fleet, whether youre wanting to use your existing driving experience or aspiring to join a company that will help you get certified. Were a locally-owned and family-oriented company...