At Kia, we’re creating award-winning products and redefining what value means in the automotive industry. It takes a special group of individuals to do what we do, and we do it together. Our culture is fast-paced, collaborative, and innovative. Our people thrive on thinking differently and challenging the status quo. We are creating something special here, a culture of learning and opportunity, where you can help Kia achieve big things and most importantly, feel passionate and connected to your work every day.
Kia provides team members with competitive benefits including premium paid medical, dental and vision coverage for you and your dependents, 401(k) plan matching of 100% up to 6% of the salary deferral, and time off starting at 14 days per year. Kia also offers company lease and purchase programs, company-wide holiday shutdown, paid volunteer hours, and premium lifestyle amenities at our corporate campus in Irvine, California.
Exempt
Monitor Kia vehicle performance conditions in the field regarding potential safety and reliability. Provide technical support to Consumer Affairs for vehicle claim resolution, perform vehicle inspections to support consumer claims defense and Lemon Law and warranty claim analysis. Provide technical support to Kia America (KUS) Legal and outside counsel for claims and lawsuit matters. This position also provides oversight for the technical analysis engineer position by training and supervision for accident and fire vehicle inspection. Provide deposition and trail testimony in Kia vehicle legal matters.
1st Priority - 30%
Monitor Consumer Affairs, Warranty Data, Techline cases, and National Highway Traffic Safety Administration data, etc. to identify potential Kia vehicle safety and reliability concerns. Summarize and communicate potential concerns to management.
2nd Priority - 15%
Review Customer Care (CC) injury accident claims and vehicle fire claims. Provide technical recommendations to resolve CC accident and fire claims.
3rd Priority - 15%
Perform Kia vehicle inspections in the field for potential safety, injury accident, and fire claims. Potential safety inspections can be related, but not limited to SEL and EFID open items or inspections related to NHTSA requests. Accident claim vehicles are inspected to determine if vehicle systems performed properly. Vehicle and occupant kinematics, dynamics, biomechanics, physics and accident Event Data Recorder data are used to analyze vehicle and occupant motion, damage and injury causation to evaluate vehicle performance to resolve claims. Fire claim inspections are performed to determine fire origin and root cause. National Fire Protection Association fire science principles and guidelines and the scientific method are followed to arrive at fire origin and root cause determinations for claim resolution.
4th Priority - 15%
Provide technical assistance to KUS Legal and outside counsel for claims and lawsuit case defense and trial preparation.
5th Priority - 15%
Manage the Technical Analysis Engineers. Provide training and supervision for accident and fire vehicle inspection, analyzing vehicle accident performance and fire origin and root cause. Review and assist with the Technical Analysis Engineer’s conclusions and recommendations.
6th Priority - 10%
Provide corporate and technical expert witness testimony in depositions and trials to assist in the aggressive defense of Kia products.
Other Requirements:
Very good analytical skills.
Good written and oral communication skills.
Ability to work and communicate clearly with members of various KUS departments
Hands-on automotive technical knowledge of body, chassis, power train, brakes, electrical and safety systems.
Working knowledge of statistical and in-life analysis using Weibull software
Advanced knowledge of standard PC software (Word, Excel, PowerPoint, etc.)
Care for People
Chase Excellence, Every Day
Dare to Push Boundaries
Empower People to Act
Move Further, Together
Pay Range
$108,209 - $156,133
Pay will be based on several variables that are unique to each candidate, including but not limited to, job-related skills, experience, relevant education or training, etc.
Equal Employment Opportunities
KUS provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, ancestry, national origin, sex, including pregnancy and childbirth and related medical conditions, gender, gender identity, gender expression, age, legally protected physical disability or mental disability, legally protected medical condition, marital status, sexual orientation, family care or medical leave status, protected veteran or military status, genetic information or any other characteristic protected by applicable law. KUS complies with applicable law governing non-discrimination in employment in every location in which KUS has offices. The KUS EEO policy applies to all areas of employment, including recruitment, hiring, training, promotion, compensation, benefits, discipline, termination and all other privileges, terms and conditions of employment.
Disclaimer : The above information on this job description has been designed to indicate the general nature and level of work performed by employees within this classification and for this position. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.
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