Job Description

Work Location Type:  Onsite  

As a leading industrial distributor with operations primarily in North America, Japan and the United Kingdom, We Keep The World Working® by serving more than 4.5 million customers worldwide with products delivered through innovative technology and deep customer relationships. With 2023 sales of $16.5 billion, we’re dedicated to providing value for customers, fostering an engaging culture for team members and driving strong financial results.

Our welcoming workplace enables you to learn, grow and make a difference by keeping businesses running and their people safe. As a 2024 Glassdoor Best Place to Work and a Great Place to Work-Certified™ company, we’re looking for passionate people to join our team as we continue leading the industry over our next 100 years.

Position Details:

You will oversee part of our outbound department and provide direct leadership to up to 25 team members. You will ensure accurate order fulfillment and the optimization of resources and processes to provide customers with the products they need on time. You will manage processes to ensure compliance, implement improvements and promote programs that create an environment where team members are engaged and empowered. 

You will report to a Manager, Distribution Process and this role is based in our Pineville, NC bulk warehouse. The schedule is Monday through Friday working 9:15 a.m. until finished. 

You Will:

• Use production, safety, quality, cycle time, financial, and other important data to analyze performance and identify process variations or exceptions resulting in lower-than-expected performance and communicate issues to leadership team
• Support Distribution Center wide projects and help ensure all deliverables (e.g. action items, process improvements) are completed by the commitment date
• Create a dynamic workplace that effects positive employee relationships by developing employee engagement and recognition programs and ensuring all employees are treated fairly, with respect, and have the tools necessary to perform their jobs
• Manage the development process for non-exempt direct reports which may include training, supporting development goals, provide feedback, complete performance evaluations, and recognition and disciplinary action
• Identify opportunities for continuous improvement and the use LEAN, DMAIC, Six Sigma tools and programs and implement solutions to improve results and operations excellence
• Emphasize training and implement audit systems to eliminate process variation or discrepancies and to ensure compliance with Company, and other governmental agencies (e.g. OSHA, DOT, and EPA)

You Have:

• Bachelor’s degree or equivalent
• 2+ years previous leadership or supervisor experience with increasing responsibility in a customer order fulfillment environment.
• Demonstrated leadership skills with the ability to interface well with other departments and lead effectively in a team environment. 
• Ability to lift, slide and lower packages up to 50 lbs. and possibly up to 75 lbs. may be needed
• Proficient in Microsoft Suite, SAP and warehouse management systems.
• Demonstrated ability to develop and maintain positive employee relations.
• Strong analytical, problem-solving, and decision making skills and drive results.
• Excellent communication skills both written and oral with the ability to communicate effectively both vertical and horizontal within the organization.

Rewards and Benefits: 

With benefits starting day one, our programs provide choice and flexibility to meet team members' individual needs. Check out the highlights below and review all our benefits at GraingerTotalRewards.com . 

• Medical, dental, vision, life, and pet insurance plans and 6 free sessions each year with a licensed therapist to support your emotional wellbeing 

• Paid time off (PTO) and 6 company holidays per year 

• 6% company contribution to a 401(k) Retirement Savings Plan each pay period, no match required 

• Employee discounts, tuition reimbursement, student loan refinancing and free access to financial counseling, education and tools 

• Maternity support programs, nursing benefits, and up to 14 weeks paid leave for birth parents and up to 4 weeks paid leave for non-birth parents 

We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status. We are proud to be an equal opportunity workplace.

We are committed to fostering an inclusive, accessible environment that includes both providing reasonable accommodations to individuals with disabilities during the application and hiring process as well as throughout the course of one’s employment. With this in mind, should you need a reasonable accommodation during the application and selection process, please advise us so that we can provide appropriate assistance.

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